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Right of withdrawal
INFORMATION ON RIGHT OF WITHDRAWAL, CANCELLATION POLICY AND WITHDRAWAL FORM
(1) Consumers have, in principle, a legal right of withdrawal at the conclusion of a distance selling transaction, about which we provide, in accordance with the legal model, the following information. Exceptions to the right of withdrawal are regulated in paragraph (2). Paragraph (3) contains a sample for a withdrawal form.
Right of Withdrawal
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation is fourteen days from the date on which you or a third party you designate, which is not a carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Megafanshop GmbH, Schützengasse 4, 8001 Zürich, Switzerland, email@example.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample for a withdrawal form, but this is not required.
In order to keep the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of withdrawal
If you revoke this contract, we will repay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us ), immediate and at the latest fourteen days from the date on which the notice of withdrawal of this contract has been received by us. For such repayment, we use the same means of payment you have used in the original transaction, unless you have expressly agreed otherwise. In no case will you be charged for these repayment fees.
We may refuse the repayment until we have got back the goods or until you have proved that you have returned the goods, whichever is earlier.
You have to send back the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is granted if you send the goods before the end of the period of 14 days.
You bear the direct costs of returning the goods.
You must only pay for a possible loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
End of cancellation policy.
(2) The right of withdrawal does not exist for contracts
- for the delivery of goods which are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal requirements of the consumer,
- for the delivery of goods which are not suitable for return for reasons of health or hygiene reasons or if these have been mixed with other goods inseparably after delivery due to their nature.
(3) According with legal regulation we provide the following sample withdrawal form:
SAMPLE WITHDRAWAL FORM
(If you want to withdrawal the contract, please fill out this form and send it back).
Megafanshop GmbH, Schützengasse 4, 8001 Zürich, Switzerland, firstname.lastname@example.org
I/we (*) hereby withdraw from the contract concluded with me/us(*)
for the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*)/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only for paper notifications)
(*) Delete as applicable.