Refund Policy

Refund Policy

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Returns Our policy lasts 30 days. If you have not had a purchase or a refund for a while, you can not afford it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines can not be returned. We therefore do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items 
 
 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are Certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record did has been opened Any item not in its original condition, It is more than 30 days after delivery 
 
 
 

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you. We want to notify you of the approval or rejection of your refund. If you are approved, then you will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days. 
 

Late or missing refunds (if applicable) If you have not received a refund yet, check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have not received your refund yet, please contact us at info@megafanshop.com. 
 
 
 

Sale items (if applicable) Only regular priced items may be refunded. 

Exchanges (if applicable) If they are defective or damaged. Send an email to info@megafanshop.com and send your item to: Mythenquai 26, 8002 Zürich, Switzerland. 

Gifts If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift of credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item has not been gifted, or the gift has been returned, we will send it back to you.

Shipping To return your product, you should mail your product to us. 

You want to be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping to item over $ 75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

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In the event that you are unsatisfied with your purchase, please contact us at support@megafanshop.com